Core Values

WEB’s Core Values set our standards and practices:

In this industry, completion dates can be a coin-toss, cost overruns are an expected point of contention, and the quality of workmanship can vary from day to day. We created WEB Contracting to be different. As a business owner, Lynette knows how it feels when vendors don’t perform to the highest standard.  Our goal for WEB is that we are the most dependable and reputable general contractor possible. Our core values were established to benefit both our business and our clients. We set forth a benchmark that gives our clients greater peace of mind, knowing that when WEB is the general contractor on the job, we will be proactive in our communication so that they will not have to deal with common contractor problems. Loyal repeat clients continue to affirm our success and growth.

The combined relationship skills, technical knowledge, and commitment to client satisfaction found in all of our key employees makes WEB an outstanding small business that takes pride in what we have accomplished in a small amount of time.

1. Sensitivity to client preferences:  It may sound out of the norm as a priority in the construction
Industry, but our clients have proven to us that this is the way it should be. We have found that taking a personal interest in the client (or representative), we can add that extra value and achieve a better understanding of his or her communication and work preferences. We make frequent personal visits to our client(s) during a project to seek their input regarding any challenges to be dealt with. This is a win-win situation for WEB and the client. If we can reduce their stress level and give them a feeling of confidence about the project, we know they will come back to us again and again.

2. Deal in an honest, transparent manner in all segments of business, regardless of the type of work we are doing or with whom we are working.  If we don’t have the answer to a question the moment that it is asked of us, we will be honest and let you know and we will get back with an answer! Not only will we provide an answer — we will have increased our competency and reputation, as well.

3. Integrity is a quality that is foundational to every aspect of WEB. Our success is in great part a result of “saying what we mean, and meaning what we say” when interacting with clients. We follow through ... period!  A project is complete when the client is satisfied, not when we say so. We believe that successful client relationships are based on keeping your word, doing what you say you will, being reliable and earning the trust of those you serve.

4. Working as a team to go the “extra mile” in our work, we are proud of our
performance record and the quality workmanship we produce. Performance-for-value is a competitive advantage that WEB has in today’s market and is emphasized in all company training.